Terms and Conditions.

Introduction

[PLACEHOLDER: approved wording from solicitor. Who these terms apply to, and how they relate to any separate customer terms provided at the point of booking.]

Download our customer terms (PDF)

Our services

[PLACEHOLDER: approved wording from solicitor. A description of the bathroom design and fitting services we provide, and what is and is not included.]

Quotes and pricing

[PLACEHOLDER: approved wording from solicitor. How quotes are produced, the difference between the online price range and the fixed written quote, and what happens if hidden problems are found.]

Payment terms

[PLACEHOLDER: approved wording from solicitor. The staged payment structure: 25% to book, 25% after strip-out, 50% on completion, and accepted payment methods.]

Cancellation

[PLACEHOLDER: approved wording from solicitor. The customer's right to cancel, any cooling-off period, and what happens to deposits and stage payments if a job is cancelled.]

Guarantees

[PLACEHOLDER: approved wording from solicitor. The 2-year workmanship guarantee, the insurance backing, and what the guarantee covers and excludes.]

Liability

[PLACEHOLDER: approved wording from solicitor. The limits of our liability, and the customer's responsibilities, such as providing access and accurate information.]

Governing law

[PLACEHOLDER: approved wording from solicitor. The law that governs these terms and the courts that have jurisdiction.]

Contact

[PLACEHOLDER: approved wording from solicitor. How to contact us about these terms.]